FAQs

You’ll find answers to your burning questions here.

Still cant find? Use our Live Chat feature on the bottom right corner or call (+61) 03 9558 8007

Interactive LED Wristbands

Can I change the colours of the Wristbands?

Absolutely. Each band supports 15 colours. Standard rainbow colours and lighter shades of each colour. The remote has a button for each colour. All you have to do is select the band segment (See above question for video), and press the colour button. The flashing speed and colour can be controlled as well.

Can we control and swap the colour halfway through?

Yes. See the answers above.

How do these Interactive LED Wristbands work?

These are Interactive LED Wristbands. That means you have the ability to control your bands with a Remote Controller we supply. See LED Wristbands Explained video just above the order form.
If you like samples for testing purposes we can organise a Sample KIT sent out to you. We will require a $500 deposit which will be returned to you once you return the KIT in the same condition. Please use the form below to contact one of our LED Wristband experts.

How does the programming and the remote work?

See the first question as well. The remote supports 8 segments. That means, your bands can be categorised into 8 categories with our standard package. If you need more segments please let us know. Programming the bands into different categories are done by our engineers. See the picture below. The top row of buttons (A-H) are the category buttons. Let’s say you have 1000 wristbands and want to break them into 5 categories. For this scenario We’ll program 200 bands into each category (A-E categories). If you want 100 in one category and all the rest in another category that can be done as well. Once we program them, you can simply press the category letter which is A-E, and a colour from the remote and all the bands in that category will light up. You can light up multiple categories at the same time as well. See LED Wristbands Explained video just above the order form.

 

 

How long does it take to produce?

Sound Activated Wristbands – Produce and Delivered to door in 7 days from payment.
Interactive & DMX Wristbands – Produced and Delivered to door in 14 days from payment.

How long does the battery last?

The battery lasts for 6-8 hours straight. The batteries are easily replaceable and the band is reusable as well.

How much are they?

Please see the price guides below. We have two types of LED Wristbands.

NANO LED Wristband

NANO

Price Price $3 – $5 per band depending on quantity. Get a Quote by filling the quote form below.

 

OPTIC LED Wristband

OPTIC

Price Price $4 – $6 per band depending on quantity. Get a Quote by filling the quote form below.

Is this Sound Activated as well?

Yes. All you have to do is connect the Remote to a computer and the bands will start flashing in sync with the music.

See LED Wristbands Explained video just above the order form.

Product Questions

Can I choose the colours?

Yes.

Sound Activated Wristband: Red, Orange, Yellow, Green, Blue, Purple

Interactive and DMX Wristbands: Red, Orange, Yellow, Green, Blue, Pink, Light Orange, Light Yellow, Lime Green, Baby Blue in Interactive and DMX Wristband range

Can I have multiple colours in a single order?

Yes you can. You can have up to 10 colours in a single order. 

How do LED Wristbands work

Simple. Just turn up the music and the bands flash in sync with the music. They are just amazing. Did you see the video on this page? If not check it out. Call us if you have questions 03 9558 8007

How much are these Music Activated LED Wristbands

We have 2 types of LED Bands. OPTIC and NANO. OPTIC bands start from $3.29+gst per band and Nano Bracelets start from $2.99+gst. The price gets cheaper for higher quantities so it’s best to give us a call on 03 9558 8007 or email [email protected] for latest prices.

How much are these?

Price depends on the number of bands you order and the band type. Please refer to the price guide below. 

What’s Debossed & Embossed?

Debossed Ink Filled

Debossed means we 'engrave' your message and logo into the band. With Debossed + Ink Filled bands we engrave and also fill your message with ink so it lasts longer. This method heps the bands stand out well and it also adds more value. If you are planing to do a fundraising event choosing Debossed Ink Filled bands can add another $1 or $2 to your selling price. Our client's say debossed ink filled bands last 4 times longer than standard printed bands because its engraved. Below is a handband we did for Herbalife few months ago.

Debossed Ink Filled Bracelets

Embossed Printed

Embossed printed bands are another popular style. Similar to Debossed bands we embosse the message and print on top of it. We have the ability to emboss logos and text. Here is an Embossed Wristband we did for St.Therese Torquay, VIC.

Raised Silicone Bracelets

Printed

Printed bands are the cheapest. With printed bands we simply print your message and logo on the band. Does it last long? Yes it does last for few months, but not as long as Debossed ink filled bands. Here's a printed band we did for Footprints, QLD.

Printed Handbands

Glow in the Dark 

With Glow in the dark bands what we do is we add Phosphorescent chemical to the bands. This makes the bands glow in the dark after exposing them to sunlight or a normal light for couple of hours prior. We can make any of the above bands glow by adding this chemical to them. So this is a nice option to have if you are having a night party or an event.

Glow in the dark Bracelets

 

 

What’s the size of these bands?

We have 3 sizes. Adult 202mm, Youth 180mm and Toddler 150mm. You can have your bands in multiple sizes. For an example if you are after 200 bands in Adult size and 300 in Youth that's possible. There will be an additional charge of $49 per additional size as we have to create an additional mould for the extra sizes.  

Shipping Questions

How much is it for Shipping?

We offer FREE shipping Australia wide. We use Australia Post Express delivery for our orders.  

Super Urgent Orders and Express Delivery

Having our own Wristband and Lanyard manufacturing factory gives us the competitive advantage and the ability to make and ship wristbands faster than any other company in Australia. We can make and ship your Custom Silicone Wristbands in just 7 working days on Express and Lanyards, Key rings and LED Bracelets in 15 working days.

Our Standard delivery is usually double the time but if you need them urgently we can deliver the products as mentioned above. Our express fee is $149+gst for upto 5000 units. This fee goes toward DHL Next Day Guaranteed Delivery. We understand this is a hefty fee but Priority courier companies charge this fee for guaranteed delivery.

What happens when I place the order?

Once you place an order, we will review and get back to you if we have any questions. If not we will send the order to our Graphic Design team to create your custom Artwork design. Once the artwork is ready we will send it straight to you to review. You then review and request changes required. There's no limit to the number of changes you can request. This service is 100% free and has no fees attached to it. Once you are happy with the artwork we send you the invoice to pay. You can pay by Credit Card or Bank Transfer. Once we receive the payment we send the order to our factory for production. 

When will I receive the bands?

We usually take 10-12 business days to produce the bands and deliver them to your doorstep. We use Australia Post Express for our orders with next business day delivery. We also have an Express 7 day service for Urgent orders. It costs $149 extra as we will use DHL Express service from our factory to us and from us to you.  

Payment Qustions

Can I pay after I receive the Wristbands?

Unless you are an Australian School, we need the payment before we send the order to production. Saying that, you still can request a FREE Wristband Mockup or place an enquiry using the Order Form below. 

How can I pay?

We will send you the invoice once you confirm the Band Artwork design. We accept Credit Card payments and Bank Transfers. Once we send you the invoice you can pay by Credit Card through our billing system. All the instructions will be there on the invoice. If you are a School and paying by Credit Card is not an option you can send us a Cheque in mail.

We are a School and we don’t have a Credit Card

Schools can pay by Invoice. Once you raise a PO and give us the reference number we can start the order. 

Free LED Wristbands

Are these faulty?

Of course not! We will not sell if it’s faulty. We are trying to get rid of our excess stock. The bands are fully functional with newly installed batteries. The battery is replacable as well.
We are one of the best LED Wristband companies in Australia. Customer satisfaction is our priority.

Can I choose the colours?

No. We will send you random colours. But to be honest, all the colours look amazing once they light up.

Can you put my logo on the bands?

Yes. That’s what we do. We can print your logo on the bands in one colour or full colour. For pricing please fill the order form above.

Do they have batteries installed?

Yes they come with 2 batteries installed and ready to use. The batteries are easily replaceable as well.

Do you do returns and refunds?

Yes. If you are not happy with the product, you can post it back to us. You will have to absorb the shipping cost.

How do these LED Bands work?

See LED Wristbands Explained video just above the order form.

I have an event, how can I buy these?

We make custom LED Wristbands with your branding. Simply email [email protected] or call 03 9558 8007

Is it worth paying for shipping?

These bands are usually sold for $3 each + Shipping. You simply get the 3 bands for free. You can also organise a pickup if you are in Melbourne. Our Office is in Camberwell, Victoria. Send us an email to organise a pickup instead to [email protected]

Where are you located?

We are based in Melbourne, Australia. We have been operating in Australia for over 3 years now. We ship worldwide. Our market share is as follows. 70% Australia. 20% United States. 10% other countries.

Why Wristband MonkeyTM ?

Gentle on Your Skin Our bands are tested on every skin type.

Print Doesn’t Fade Away The special ink we use stays on your band for longer. It is also water proof.

Made Out of Silicone Rubber We use the same rubber as what is used for creating baby pacifiers.

Lowest Prices, Highest Quality We have the lowest prices and highest quality.

7 Day Delivery* * We have a 7 day express program for $149. Let us know if you need the order on express.

Free Shipping Australia Wide The special ink stays on your band for longer.

Custom designed for your needs You have the freedom to select any band colour and text colour and also include your logo

Free Band Artwork We use the same rubber used for creating baby nipples.

217 amazing fonts to choose from or BYO

200 unique
fonts to
choose from

Digital Band Artwork

Digital
Band Artwork

Shipping Australia Wide

Shipping
Australia Wide

Order your bands now and
get it by 29th of January 2019*

START YOUR ORDERClick here

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Awesome service and Udi went above and beyond for my needs and wants. Much appreciated definitely recommend Udi and Wristband Monkey.
ray hesse
2 days ago
The Sound syncing wristbands were simple and effective and went down a treat. Thanks!
Ian Gray
3 months ago
We used Wristband Monkey for an urgent wristband print and delivery. We were running to a strict deadline and Udi was great and made sure the wrist bands were delivered on time. They also look great. Thanks again Wristband Monkeyread more
Lauren Nelson
1 month ago
Can't recommend highly enough. Udi was incredibly patient as we sorted out the design and as promised, the wristbands arrived in good time. When we received them, they were everything we'd been hoping for. Thanks so much.
Amanda Sole
2 months ago
100% Australian Owned. Shop with confidence.