Custom Wristbands Order Process

Order process

Here’s Our 6 step order process

You place the order

1. You place an order or request a quote

Head to our Order page and place your silicone handband order. If you have any questions you want to clarify before placing the order please email us or use the Chat service at the bottom of your screen.

We review & confirm the order

2. We review & confirm the order (Turnaround time 20 minutes)

Once we receive your order, our team will review and confirm everything with you. You can inform us if there are any specific requirements about the way you want the band to look. We usually get back to you within 20 minutes after placing the order.


3. Artwork (Turnaround time 2-3 hours)

Once you confirm the order, we will send it to our design team to do the FREE artwork for you. The turnaround time is usually 2 - 3 hours.

Payment time

4. Payment time

Then we will send you the invoice. You can pay by Credit Card or Bank Transfer. Credit Card is the preferred method for faster processing. If you prefer a bank transfer, please email the Payment notification to [email protected] so we can push the order to the next stage.


5. Manufacturing

Once the Artwork is confirmed and the payment is processed, we send your order to production. Usual turnaround time is 10-12 business days. If you need it faster we have an Express Order service for $149 where we finish production and ship to you within 7-8 business days. You may wonder why $149 for Express orders? We have our own silicone wristband manufacturing plants overseas and that's how we can deliver amazing quality Wristbands for a very affordable price while keeping the costs down. When you place an Express order, we use DHL Next Day shipping service (Usually $80-100 based on the number of Wristbands) from our Factory to our office in Burwood, VIC. Then we use a courier service such as FastWay (Usually $30-$50) or Australia Post Express to send the bands to you with Next Day service. That's why we have to charge the additional shipping fee.

Shipping is always FREE

6. Shipping is FREE (For Standard 10-12 business day orders)

Once we receive the order from our factory, we will post it to your via Australia Post or FastWay Courier. If you have paid for Express Order service we will use FastWay guaranteed next day delivery in metro areas in Australia.


So the big question
how long does it take?

From placing the order to production to delivery it usually takes 10-12 business days. If you purchase an
Express Order for $149, we can deliver within 7-8 business days.


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How to select Pantone colours

1. Look for the Pantone number from the chart below
2. Put it down in the comments field and describe how you want us to use the colour